Top Questions to Ask Before Hiring a Cleaning Service

Lenard Nagy
Oct 3, 2023

In the never-ending hustle and bustle of our lives, there's one thing we all cherish: a clean and tidy space to call our own. Whether it's your cosy home or the bustling workspace where dreams take shape, a clean environment is the canvas upon which life unfolds. But here's the twist: not all cleaning services are created equal.

To find the one who's truly your cleaning knight in shining spots, you need a secret weapon—the right questions. Yes, you heard it right! Asking the right questions is the golden key to unlocking the best cleaning service for your needs.

In this blog, we'll guide you through the top questions you must ask before hiring a cleaning service, because your space deserves nothing less than the best. So, let's roll up our sleeves and embark on a quest to discover the cleaning service that will make your space shine like never before!

5 Questions To Ask About Rates & Services

lets get started by asking question How do they set their rates?

How do you set your rates?

Usually, companies set rates in a very clear way. First, we look at the size of your home. A bigger home needs more time to clean, so it costs more. The type of cleaning also changes the price.

Basic cleaning is less costly than deep cleaning or special services such as carpet cleaning. We give you a quote before we start, so there are no surprises later on.

What's Included In House Cleaning Services?

When you hire a house cleaning service, there are certain tasks that are typically included in their services. These can vary depending on the company and your specific needs, but commonly included tasks are dusting, vacuuming, mopping floors, cleaning bathrooms and kitchens, and wiping down surfaces.

In addition, I asked them what specialised cleaning services they were offering, like cleaning mirrors, emptying trash bins, and tidying up common areas. Some companies may offer additional services like window washing or oven cleaning at an extra cost. It's important to clarify with the cleaning service exactly what is included in their standard package so that you know what to expect.

It's worth noting that some items may not be included in the standard house cleaning service. For example, deep carpet cleaning or upholstery cleaning might require specialised equipment or expertise and could be charged separately.

Likewise, if you have specific requests, such as organising closets or doing laundry, it's best to discuss these with the company beforehand to see if they can accommodate them for an additional fee.

Do You Do Laundry And Dishes?

We understand that you might have questions about the specific services provided by a cleaning service. With regards to laundry and dishes, it's essential to ask whether these tasks are included in their house cleaning services.

Some cleaning companies offer additional services like laundry and dishes, while others may not. It's best to clarify this beforehand so you know what to expect and whether you need to make alternative arrangements for these tasks.

What If I Have Multiple Homes?

If you have multiple homes, it's important to ask the cleaning service if they are able to accommodate that. Find out if they offer their services in multiple locations and if there are any additional charges involved.

It's also a good idea to ask about any specific requirements or procedures for cleaning multiple homes. Make sure the cleaning company is experienced in handling multiple properties and can provide references from other clients with similar needs.

What Products Do I Need To Provide And What Do You Use?

When hiring our cleaning service, you don't need to worry about providing any cleaning products. We bring our own high-quality and eco-friendly cleaning supplies. Our team uses effective cleaning solutions that are safe for your home and the environment.

You can trust us to have all the necessary products to ensure a thorough and efficient cleaning of your house.

3 Questions About Preparations & Access

  • How should we prepare our home for the cleaning service?
  • What is the process for the cleaners to access our home?
  • Should we make any special arrangements for our pets during the cleaning?

How Do I Prepare For The Cleaning?

Before the cleaning service arrives, there are a few things you can do to prepare. First, make sure to pick up any clutter or personal items that may be in the way. This will make it easier for the cleaners to do their job efficiently.

It's also helpful to secure any valuable or delicate items and put away any pets. If there are specific areas you want them to focus on, let them know beforehand so they can plan accordingly.

Finally, if there are any special instructions or products you prefer them to use, communicate that with them in advance. Taking these steps will help ensure a smooth and successful cleaning experience for both you and the cleaning service.

How Will You Access My Home?

To ensure your convenience and security, we will discuss with you the best way to access your home. We understand that every homeowner has different preferences and requirements when it comes to granting access.

Whether you prefer to be present during the cleaning or provide us with a spare key, we are flexible and accommodating. Our goal is to make the process as convenient as possible for you.

What Should I Do With My Pets?

If you have pets, it's important to consider their needs when hiring a cleaning service. Before the cleaners arrive, make sure your pets are in a safe and comfortable place where they won't be disturbed.

This could mean confining them to a separate room or asking a friend or family member to look after them for the duration of the cleaning. It's also essential to inform the cleaners about any allergies your pets may have or if there are areas in the house that should be avoided due to your pet's presence.

Taking these steps will help ensure that both your home and your furry friends stay happy and stress-free during the cleaning process.

3 Questions About Qualifications & Insurance

Are the cleaners qualified, insured, and background-checked?

Do You Have References?

We understand that it's important for you to feel confident in the cleaning service you're hiring. That's why asking for references is a crucial question. References provide valuable insight into the experience and professionalism of the cleaning company.

You can ask for references from previous clients who have used their services. This will give you an idea of their quality of workreliability, and customer satisfaction. By checking references, you can ensure that you are hiring a reputable and reliable cleaning service for your home.

Are Your Cleaners Qualified, Insured, And Background-Checked?

The team of cleaners is highly qualified, insured, and background-checked to provide you with the best cleaning service. We understand the importance of having trustworthy individuals in your home, so we take extra care in vetting our staff.

You can have peace of mind knowing that our cleaners have the necessary qualifications and skills to handle any cleaning task. They are also fully insured, which means you won't be held liable for any accidents or damages that may occur during the cleaning process.

Rest assured that when you hire us, you're getting a reliable and professional team that values your safety and satisfaction.

What do you know about the people cleaning my home?

We understand the importance of knowing about the people who will be cleaning your home. That's why it's crucial to ask the cleaning service about their qualifications, references, and background checks.

You want to make sure that the cleaners are qualified, insured, and trustworthy. Asking for references can give you peace of mind and help you gauge their experience. Additionally, inquire if they work alone or with a company, as this can affect accountability and reliability.

Ultimately, knowing more about the cleaners will help you feel confident in entrusting them with your home cleaning needs.

Last Words!

Asking the right questions before hiring a cleaning service is essential. By gathering information about their rates, services, qualifications, and insurance coverage, you can ensure that you hire a reputable and reliable cleaner.

Don't forget to ask for references and inquire about background checks for the cleaning team. With these questions answered, you'll be able to make an informed decision and find the perfect cleaning service for your home.

Although finding a place is a long process, why do you need to go here for the best cleaning services? when your most trustworthy source, Perfect Clean, is there , get in touch for remarkable cleaning services 

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Frequently Asked Questions

What should I ask when hiring a cleaning service?

When hiring a cleaning service, it is important to ask about their experience, if they are bonded and insured, the types of house cleaning services they offer and their rates for home cleaning.

How do I choose the right cleaning service?

To pick the right cleaning service for your needs, you can check if they carry insurance and liability coverage, confirm if background checks are done on cleaners, understand what services are included in their package, and seek references from other customers.

What services does a professional cleaner provide?

A professional cleaner offers various types of house cleaning services that may include dusting, sweeping, mopping floors, and others, depending on your needs.

Are there qualifications to look out for when picking a cleaner?

Yes, one must find out whether or not the specialist is bonded and insured to ensure liabilities get covered under any circumstance.

What should ring alarm bells when hiring cleaners?

If a company does not carry insurance or fails to conduct appropriate background checks, this can be seen as a red flag when deciding which house-cleaning firm suits you best.

What's the significance of getting a cleaning service's references?

Obtaining references from a cleaning service's past clients is crucial as it provides insight into their performance, reliability, and the quality of their services, helping you make an informed decision.

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*FYI, parts of this blog post were drafted by artificial technlogy. But rest assured, it's been thoroughly researched, edited, reviewed and me & my team.