Perfect Clean is the trade name of Perfect Clean Domestic and Commercial Ltd.
The use of “we”, “us”, or “our” in this document refers to Perfect Clean.
This policy should be read in conjunction with our general Terms and Conditions of Trade. We reserve the right to amend or modify this Data Protection Policy at any time in response to changes in applicable data protection and privacy legislation.
Information we collect about you
Data to identify you including your address and contact information
Details about your home to enable the agreed services to be completed
Contact details of Relatives, Friends to enable the agreed services to be completed
Financial information to enable payments for services to be made
Keys and alarm codes to your home should access be required
When and how we collect that information
When you enquire about our services by Phone, E-mail or Web-mail, you are asked to supply us with your name and contact details and your consent to us using that information
When we visit your home we ask for information about your home and the service details you require
We ask that you enter into a contract for service before supplying such service
That contract is either e-mailed or mailed to you and we ask that it be returned signed/agreed
We ask you for information to enable payment either when we visit your home or by Phone
The legal basis and why we collect that information
You have agreed or consented to that information being used in relation to the service we supply
We require the information to comply with legal or statutory obligations applying to the operating of a registered legal business in Ireland
How we store that information
Electronically within application software
Paper stored in locked filing cabinet
Why/What do we use it for:
- Contact information to enable the service to be provided
- Information on your house to enable the service to be completed
- Financial information to enable payment to be made
- Inform you of differing services that we provide from time to time
- Provide you with invoices and statements and history of the service
Safety and Security of information:
Keys in key safe daily
Keys numbered so information on address is only available in a separate location
Alarm Codes stored electronically
All electronic storage is password protected
Only designated personnel have access to systems
All paper documents shredded once information stored electronically
Please be aware that communications over the Internet, such as e-mail/web-mails, are not secure unless they are encrypted. Your communications may route through a number of countries before being delivered. This is the nature of the World Wide Web/Internet. Perfect Clean cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
Who we share information with
When providing our services to you we may share certain information that you have provided with a third party in order that a specific aspect of the service be completed. These included:
Your authorised representatives
Name and contact details with a subcontractor for specified services
Financial or other information with Third Party service providers in order to manage the services we provide and to effect payments for services.
Statutory and regulatory bodies and law enforcement agencies
Credit reference/rating agencies
We only share information outside the state if a third party service provider we use is based outside of the state.
How long we keep information
We normally have to keep information (such as contact details, address and service history) and records in paper about our staff up to 6 years after resignation according to the law. Our electronic records are kept indefinitely unless they are requested to be deleted.
Financial information is deleted within 1 month of the termination of our service.
Should there be an obligation, such as outstanding legal matters or unfinished business, then records will be kept until any such matter is resolved and then for 6 years after that.
Implications of not providing data
If you choose not to provide the requested data then Perfect Clean may not be able to:
Provide any services that you may request
Continue to provide or renew existing services and contracts
Your rights concerning data held
To access your information
To receive copies of that information within 1 month of the date of your request
To object to the use of your information for marketing purposes
To have information deleted or the use of your data restricted
To withdraw your consent at any time where processing is based on consent
You also have the right to complain to the Data Protection Commission (www.dataprotection.ie)
Perfect Clean Contact Details :
Unit 1, North Park Business Park, D 11
Telephone: 01 549 4920
E-mail: firstname.lastname@example.org, website: www.perfectclean.ie